Share of workers who have lost pay because of technical difficulties clocking in or out
| Gig workers | W-2 service-sector workers | |
|---|---|---|
| At least once | 62% | 19% |
| Three or more times | 36% | 8% |
Source: Authors’ analysis of Shift Project survey data on gig workers collected in May 2020 and Shift Project survey data on W-2 service-sector workers collected in March and April 2020.