Rosemary Batt

Areas of expertise
Strategic human resource management • Service sector productivity and competitiveness • Work organization and teams • Labor market analysis

Biography
Rosemary Batt is associate professor of human resource studies at the Industrial and Labor Relations School, Cornell University. She has written extensively on service management strategies and the restructuring of the telecommunications services industry. She has published numerous book chapters and articles in such journals as Industrial and Labor Relations Review, Academy of Management Journal, Personnel Psychology, International Journal of Human Resource Management, and the British Journal of Industrial Relations. She is co-author of The New American Workplace: Transforming Work Systems in the United States, Cornell University Press.

Education
Ph.D. Massachusetts Institute of Technology
B.A. Cornell University


Publications by Rosemary Batt